Amsterdam Airport Schiphol won the SkyTraxReward in the category Best Airport Staff Europe 2018. This award is also a reward for staff working at the airport shops, including Schiphol Plaza.
About the Awards
The 2018 awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period. The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.
Schiphol won the award for Best Airport Staff Europe due to the combined quality of staff service (attitude, friendliness, efficiency) delivered across front-line positions at Schiphol Airport, including shops and restaurants.
We congratulate Amsterdam Schiphol Airport for their success in winning this award and are very proud to part of this award-winning airport.